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Case Study – 1 Accounts Online: Family Run, Community Focused.

Family-Run, Community-Focused

In 2025, multi-award-winning firm 1 Accounts Online joined The EpiCentre, bringing their dynamic energy and commitment to SME success into our thriving business community. Founded in 2013 by Paul and Jenni Donno, this family-run team, including daughters Jade and Katie, Jade’s husband Josh, and a talented group of 13, embodies the spirit of collaboration and growth that defines The EpiCentre.

Igniting Innovation for SMEs

1 Accounts Online is a trailblazer in cloud-based accounting, accelerating digital transformation for small businesses. Their Business Coaching Service delivers tailored mentoring in financial management and strategic planning, empowering entrepreneurs to elevate their ambitions. Through educational content and a dedicated podcast, 1 Accounts demystifies finance, making expert support accessible to all.

A Strategic Move to The EpiCentre

Director Jade Donno describes the move to The EpiCentre as a strategic decision to join a vibrant business community. “We had a new business enquiry the day after we moved in!” she shares, highlighting the centre’s role as a catalyst for growth and connection.

Looking Ahead: Nurturing Success Together

1 Accounts Online remains committed to nurturing local talent, supporting SMEs, and leading with integrity. Their journey is a testament to the power of family, innovation, and community, values that resonate at the heart of The EpiCentre.

To find out more about Office Space | The EpiCentre | Haverhill, Cambridge (epicentrehaverhill.co.uk)

To find out more about Lab Space | The EpiCentre | Haverhill, Cambridge (epicentrehaverhill.co.uk)

To find out more about  Our Members | The EpiCentre | Haverhill, Cambridge (epicentrehaverhill.co.uk)

To find out more about Business Support | EpiCentre | Cambridge, Haverhill (epicentrehaverhill.co.uk)

AI as a Supporting Role, Not The Headline Act.

22 January 2026

In the third instalment of the EpiCentre podcast series, the conversation turned to artificial intelligence and what it really means for small and medium sized businesses. After funding and engineering, this discussion focused on AI as a working tool rather than a headline trend. For many SMEs, AI feels both unavoidable and overwhelming. The panel set out to cut through that tension and examine how businesses are actually using it today.

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The EpiCentre Passes the 50 Customer Milestone

16 January 2026

The Epicentre has passed its half-century and is now working with over 50 companies as it celebrates five years since it opened its doors. The growing business community includes a diverse mix of companies reflecting The EpiCentre’s flexible model, designed to support businesses at every stage of their development — from start-ups and entrepreneurs to more established firms

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Covid-19 Statement

Update – 11 August 2022

Our Innovation Centres remain operational and accessible, and provide a safe environment for our staff and customers. We continue to assess the risk of COVID-19 alongside the latest guidance from government. In the meantime our Innovation Centre remains COVID-19 Secure and fully open for business. Our detailed risk assessment can be found here.